Mateys Win | Privacy & Data Protection

Privacy & Data Protection

Your privacy matters. Learn how we collect, use, and protect your information on our social entertainment platform.

Data Collection & Usage

Information We Collect

We collect basic account information (username, email), platform usage data, and technical information (browser type, IP address) to provide and improve our services.

How We Use Your Data

Your data helps us personalize your experience, maintain platform security, analyze usage trends, and communicate important updates about our services.

Third-Party Sharing

We do not sell your personal data. We may share anonymized, aggregated data with trusted partners for analytics and service improvement purposes only.

Data Storage & Security

Security Measures

We implement industry-standard security measures including encryption, secure servers, and regular security audits to protect your information from unauthorized access.

Data Retention

We retain your data only as long as necessary to provide our services or as required by law. Inactive accounts are anonymized after 24 months of inactivity.

Your Rights

You have the right to access, correct, or delete your personal data. You can also object to processing and request data portability.

Data Deletion & Control

Account Deletion

You can delete your account at any time through your account settings. This action permanently removes your personal data from our active systems.

How to Delete Your Data

Data deletion requests are processed within 14 business days. To request immediate deletion, contact us at support@mateyswin.com with the subject "Data Deletion Request". Include your username and registered email address.

Important Notice

Some data may be retained in backup systems for up to 30 days before permanent deletion, as part of our disaster recovery procedures. Legal obligations may require us to retain certain information for specific periods.

Questions About Privacy?

If you have any questions about our privacy practices or want to exercise your data rights, our team is here to help.

Contact Privacy Team